Have you recently encountered a privacy error message while opening a website on Chrome? Then, it’s high time to acknowledge the reason behind such an occurrence before getting into the potential troubleshooting steps to overcome it. With the occurrence of rapid cybercrime-related scenarios, an unexpected upsurge in installing SSL certificates was noticed.
Technically, SSL certificates to aid in preventing unwanted data transfers, credit card transactions, login, and other personal credentials. With the help of this sort of technological advancement, minimizing data vulnerabilities has become possible.
However, when the SSL certificate becomes invalid, it can no longer protect your data from cyber attackers. Even, misconfiguration issues can lead to an SSL error. As a result, you won't be able to access the website that you are trying to.
Also, there might be an issue with the Chrome extension or the antivirus software that is preinstalled on the device for which you have come across this problem. But, few effective solutions can help you to get rid of the problem. So, now, it’s time to directly move to the troubleshooting methods that can prevent this privacy error from Chrome.
1. Clear The Browsing Data
Usually, this error comes with a “Your Connection is not private. Attackers might be trying to steal your information” message. And, you might think that the cybercriminal has somehow seized the stored data for which you have received such an error message.But, in reality, this message only appears on the screen due to an unexpected SSL error. And, while browsing online, the device stores cookies which take up a lot of space in the hard disk. Further, when you try to access an illicit site, that information also gets stored in the browsing history.
As a result, the device will prevent you from accessing the required website, especially the ones with an expired SSL certificate. So, simply, consider clearing the browsing data such as cookies and caches to fix this privacy issue. And, here is the step-by-step guide to clear the browsing data from Chrome:
- Initially, you have to open Chrome and then tap on the “three dots”. Now, it’s time to look out for the “History” option and select it.
- Did you get “Clear Browsing Data?” Yes! Next, tap on it and make sure the time range is in the “All time” option.
- Now, check if the “Browsing History”, “Cookies and other site data” and “cached images and files” options are checked. And, if not, then don’t forget to enable these three respective options.
- Lastly, tap on the “Clear data” option to completely remove the browsing data from Google Chrome.
That’s it! Now, try to open a website and check if the error still persists or not. If the privacy error message is still showing up on the screen, probably the reason behind this Chrome issue is something else.
2. Consider Using Incognito Mode
Have you tried to open the required site after getting into the Incognito mode? No! Then, simply use it to avoid further inconvenience while browsing online. If the website that you are trying to access has security issues, it won’t open even after switching to Incognito mode. Additionally, this mode allows you to use the browser, without saving the history or cache.But, do you know how to enable the Incognito mode? Well, it’s pretty easy and simple. To open an Incognito tab from Chrome, you have to follow these below-mentioned instructions:
- Are you a Windows user? Then, simply hold the Ctrl, Shift, and N keys at the same time to enable the Incognito Mode.
- However, the Mac users have to hold Command, Shift, and N keys simultaneously to open an Incognito tab.
Alternatively, the Chrome users can also tap on the menu, it's basically the three vertical dots. After that, move ahead and choose the “New Incognito Window” option from the drop-down list.
Are you now able to access the page? Yes! Then, the problem is simply associated with the Chrome extension. For that, you have to disable the extension, which will definitely resolve the privacy error from Chrome.
3. Check The Date and Time
You must now think what’s the reason behind checking the date and time. So, let us make it clear, when you set an incorrect date and time, the possibility of getting a privacy error message becomes high. Web browsers such as Google Chrome relies on the computer’s date and time for checking the validity of the SSL certificate.And, for an incorrect date and time, the certificate can appear to be invalid, so make sure you have set the date and time correctly. Here’s how you can quickly check the date and time settings (Windows and macOS).
Windows:
Obviously, the steps to change the date and time will vary depending on the operating system that you use. So, if you are a Windows user, you simply have to go through this step-by-step guideline to promptly change the date and time:- You have to start with going to the “Settings” and then proceed with tapping on the “Time & Language”.
- Now, simply look out for the “Date and Time” option from that tab and tap on it.
- Also, make sure you have enabled the “Set time automatically” and “Time zone automatically” options.
Reload the page that you were receiving a privacy error, it will definitely open after changing the date and time. Now, let's see how to change the date and time from the Mac devices.
macOS:
Wait! Don’t go with the above steps for checking and changing the date and time in the Mac devices. Instead, simply follow these steps to fix the privacy error from Chrome:- First, go for the “System Preferences” option, and then tap on the “Date & Time” option.
- Now, simply check if the “Set date and time” checkbox is marked or not. Further, you have to move to the “Time Zone” tab. And, check whether the “Set time zone automatically using current location” option is enabled.
Simply, refresh the website that you want to open, wait for a while and check if the privacy error message is displaying on the screen or not. And, if the error still persists, then there is something wrong with the antivirus software.
4. Opt For Checking The Antivirus Software
Have you recently installed an antivirus program? Then, there is a high probability that the antivirus software is blocking the sites with invalid security certificates. As a result, the privacy error message will pop up on the screen when you will open the site from Chrome.To resolve this problem, consider disabling the “SSL scanning” feature, that will definitely work. Here, we are mentioning a few antivirus programs and the steps to disable the HTTPS scanning.
Avast Antivirus:
Do you use Avast to protect the device from unwanted cyberattacks? Then, simply go through these instructions to disable the HTTPS scanning:- Initially, you have to open the “Settings” of this antivirus program, and then tap on the “Active Protection” option.
- Now, it’s time to tap on the “Customise” option that you get beside the “Web Shield’ option.
- Lastly, uncheck the “Enable HTTPS’ checkbox to solve the error quickly.
And, if you use Bitdefender, after getting into the software’s “Settings”, move to the “Anti Phishing tab”, and then tap on the “Privacy Control” option. From there, you can clearly see the “Scan SSL” option, turn that off immediately to put an end to this privacy issue-related messages.
Don't Use A Public Wi-Fi Network!
In most instances, when you will use public Wi-Fi, the chances of getting this sort of privacy error, while logging into a website, are quite natural. And, when you will accept the location’s terms and conditions agreement, the “Your connection is not private” will appear on the screen. So, avoid using public Wi-Fi from the next time.Check out more interested articles related to Google Chrome:
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